ER24 Medic Access

ER24 Medic Access is designed for funders, medical schemes and medical scheme administrators alike. It ensures a 24-hour per day access for all members of the group and their families to the ER24 Contact Centre and the national ER24 emergency network which includes air and ground ambulances.

Whilst all the other services that are provided to deal with the emergency such as ambulance transportation, emergency room costs, investigations and hospital admissions are the responsibility of the client or member, ER24’s Contact Centre is available 24/7 for after-hours membership validation. It is important to note that the cost of all ambulance transfers will be billed at ER24’s preferential tariffs which are significantly lower than private ambulance tariffs.

All members have access to the following services via our emergency hotline simply by calling 084 124:

• Family and domestic abuse
• Rape
• Trauma
• Child abuse
• Bereavement
• HIV
• Suicide Hotline – Life Line
• Poison Hotline – In-house