ER24 assist with the efficient and effective management of events.

Our specialised medical services team can manage any medical emergency. 

We have extensive experience providing effective and reliable emergency medical support at concerts, corporate, social and sporting events, indoors and outdoors, nationwide. We deliver fast, efficient and competent service to our clients using innovative technologies.

Our Teams

Our specialised team consists of highly qualified paramedics, doctors and nursing practitioners registered with the Health Professions Council of South Africa (HPCSA) and the South African Nursing Council (SANC).

ER24 is a trusted South African medical emergency services provider with a state-of-the-art 084 124 Call Centre that handles in excess of 40 000 emergency calls per month.

Legislative Compliance

ER24 will help ensure that your event complies with the legislation below.

  • Safety at Sports and Recreational Events Act, No. 2 of 2010
  • SANS 10366 of 2015 (Health and Safety at Events)
  • Regulations Relating to Emergency Care at Mass Gathering Events (15 June 2017)
  • National Road Traffic Act regulating ambulances
  • National Health Act, 2003 (Act 61 of 2003) – Emergency Medical Services Regulations

 

Safe Zones

Our specialised medical event services provide Safe Zone services to support your event.

ER24 Safe Zone services include:

  • Risk assessment of venue
  • Field-side medical assistance
  • Joint operations centre representation
  • Medical staff registered with HPCSA and experienced in event best practice
  • State-of-the-art ambulances and equipment
  • Operational support of ambulance rescue vehicles and response cars
  • Hospital support close to event venue, where possible
  • Compliance with national and regional legislation
  • Line of sight and support communication structures and equipment
  • Direct support from the ER24 Emergency 084 124 Contact Centre with telephone voice recording and operators offering emergency support
  • Event Medical Operational Plan
  • Operational medical contingency planning
  • Strict clinical governance policies
  • Training in conjunction with the ER24 Training Academy and the various sport governing bodies
  • Valuable feedback to client after the event